Shipping policy

Where we ship

Little Legends Cards NZ ships within New Zealand only. We do not currently ship internationally.

How long it takes

Every Little Legends card is made to order. Nothing is printed until you approve your digital proof.

  1. You place your order and upload your photo and details.
  2. We design your card and email you a digital proof within 2 business days.
  3. You review the proof and approve it, or ask for changes.
  4. Once you approve, we print, slab and pack your card. Production takes 3 to 5 working days.
  5. We send it by courier, NZ-wide, currently with CourierPost. You will receive a tracking link by email when your order is dispatched.

Most orders arrive within 5 to 10 business days of ordering, assuming you approve your proof promptly.

Your production time starts when you approve your proof, not when you order. If we do not hear back from you, your order simply waits and we will follow up.

Delivery costs

  • New Zealand Standard delivery: NZ$10.00
  • Orders NZ$110.00 and over: Free

Orders are dispatched from Auckland, New Zealand.

Prizegiving and event deadlines

Ordering for a specific date? Tell us in your order notes or email us before you order, and we will confirm whether we can make it. We would rather turn work away than miss your date.

We cannot guarantee delivery by a specific date unless we have confirmed it with you in writing.

Delays outside our control

Once your parcel is with the courier, delivery timeframes are theirs, not ours. Courier delays, weather events and public holidays can add time. We will help you chase anything that goes missing.

Incorrect addresses

Please check your delivery address carefully. If a parcel is returned to us because the address was wrong or nobody could receive it, we will happily resend it. You will just need to cover the return and resend postage.

Lost or damaged in transit

If your card arrives damaged, or does not arrive at all, contact us at hello@littlelegendscards.co.nz within 14 days and we will sort it out. Photos of the damage and the packaging help us a lot. See our Return and refund policy, this is covered.